Appointment time was met. No waiting,
Crown replaced with temporary, very comfortable. Dentist and staff very professional,
American Riviera Tours
2022-04-07
Love this dental practice. Dr. Kolchansky is a caring doctor who understand clients dental issues and proposes cost effective treatment plan. This dental office uses latest technology to discover and treat patients in a timely manner with great results. Would highly recommend to any relative or friend!
Robert Rice
2022-04-05
The dentist is kind, knowledgeable and gentle. His secretary Dmitry however, is one stubborn angry guy. We won't be back simply because of him.
We sent formal written requests 12-20-21 and 02-21-22 for copies of our x-rays and charts which by law they are required to provide within 15 days. He however has refused indicating the account is past due.
Dmitry wrote: "Radiography for delinquent accounts will not be released until accounts are settled."
Dentists are not allowed to withhold patient records regardless of the status of the financial account. And I gave him my credit card authorization on 12/31/2021. It's only "past due" because of him.
Instead of charging my card and submitting the bills to our insurance correctly, he says he sent our account to collection. This is just one of many administrative mistakes he's made. I've asked him to fix his errors and have even helped him as much as I can by contacting our insurance myself. I've provided him with names, phone numbers and case reference numbers and instructions on what to do. He either isn't capable or is just too stubborn and angry to admit he made mistakes.
Again, the dentist is good but his secretary Dmitry isn't. It's such a bummer for us because we really like Dr. Kolchansky.
Darren
2022-03-31
Being an expat, I've had a lot of varied experiences at the dentist. Arroyo Dental is by far the best. Friendly, professional, caring. They suggest things only in the actual interest of your oral health and don't push unnecessary treatments on you for a profit motive. The staff work so well together, it feels like a well oiled machine. Communicate clearly and concisely, and provide full transparency of x-rays and imaging used to show and inform you.
The dentist and staff are what make this place special.
gilberto gutierrez
2022-01-23
it was my first visit and it was a great experience, all staff are very kind and professional
Matix G
2021-06-17
Let me start by saying I have a ton of anxiety when it comes to the dentist. I hate it all. The sounds the smells. The pain and the pain in the wallet.
However! This dentist office is amazing. They are kind and very understanding of anxiety and making me feel comparable.
The doctor and staff are super nice and put you at ease.
I definitely recommend this office. The work they do is exceptional as well. Very clean office. Can’t say enough good things about this place.
Thank you guys and girls again for taking such good care of me and making me feel comfortable when I was freaking out!!
